Position title
食品公司 E-Commerce Associate
Description

We are looking for a highly motivated e-commerce associate to join our e-commerce team! This role would be focused on Order Processing at our North York office.

Responsibilities
  • Manage and execute backend of Shopify store: sales, backorders and ETA emails.
  • Conduct merchant fraud verifications on a daily basis.
  • Manage our product inventory (upload new products, update existing products) as needed.
  • Execute online sales and promotions.
  • Monitor e-commerce sales performance and contribute to online marketing strategies.
  • Order fulfillment for B2C online retail e-commerce channels: work collaboratively with order pickers.
  • Liaise with vendors and provide customer service assistance as needed.
  • Proactive attitude with strong communication skills
  • Able to work independently and in a team.
  • Processing online orders including the following:
  • Collaborate with online pickers, ensuring orders are getting picked on time
  • Administer online orders, receive paperwork from pickers, outline items picked vs backorders
  • Communicating with customers via phone or email when order issues arise
  • Reach out to suppliers for ETAs
  • Communicate backorder ETAs with customers, suggest alternatives
  • Collaborate with online pickers, ensuring orders are getting picked on time
  • Administer online orders, receive paperwork from pickers, outline items picked vs backorders
  • Process orders and ensure the accounting department has correct paperwork to enter orders
  • Date when pickings are printed and notify customers when order is ready for pick up
  • Order fraud checks
  • Strong customer service skills
  • Attention to detail
  • Proactive with strong communication skills/interpersonal skills
Qualifications
  • Minimum 1-year experience with Shopify.
  • BONUS: Experience with online Marketplaces (Amazon, eBay, Walmart, Bestbuy, etc) is a bonus.
  • Fully vaccinated against COVID-19
  • Organized, able to multi-task and coordinate priorities
  • Must have excellent professional English skills, both written and interpersonal.
  • Positive personality, with excellent phone and customer service skills.
  • Strong computer skills and ability to troubleshoot independently and adapt to new technology.
  • Experience with Microsoft Office apps.
  • Quick learner and self-starter.
Job Benefits
  • Dental care
  • Extended health care
  • On-site parking
  • Store discount
  • Vision care
Contacts

Send your resume to intsconsulting.hr@gmail.com

Employment Type
Full-time
Job Location
North York, ON
Working Hours
8 hour shift
Base Salary
$17-$23 Per hour
Date posted
2021年11月17日
PDF Export
Close modal window

Position: 食品公司 E-Commerce Associate

Thank you for submitting your application. We will contact you shortly!