Position title
高端厨具用品公司 E-Commerce Assistant

This position provides customer service to clients and office administration support to operation team.

  • Answer, investigate, trouble shoot, rectify and respond to inquiries from customers regarding web transactions, product availability, user profiles.
  • Order Management and Maintenance.
  • Handle customer returns and communicate with tech team to provide solution to customers.

Required Skills and Attitudes:

  • Office 365: Outlook, Excel, Word, ERP system
  • Excellent relationship and communication skills, both written and verbal
  • Customer Service Experience
  • Capacity to problem solve
  • High sense of urgency
  • Proactive, can do attitude
  • Strong sense of responsibility
  • Desire to learn and grow
  • Generate waybills with varied courier, investigate, respond and resolve shipping issues such as but not limited to rejected deliveries, changes address, complaints.
  • Attend internal meetings when necessary
  • Other admin work assigns by manager.
  • Customer service experience in electronic product industry.
  • Bachelor’s degree or diploma in Computer Science/Engineering, Electronic Engineering, Business Management would be an asset
  • French, Chinese would be an extra asset
Job Benefits
  • Bonus pay
  • Overtime pay

Send your resume to intsconsulting.hr@gmail.com

Employment Type
Full-time, Part-time
Job Location
Working Hours
8 hours Shift, Monday – Friday
Base Salary
$18-$20 Per hour
Date posted
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Position: 高端厨具用品公司 E-Commerce Assistant

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