Team Lead

SHOP 20 is a women's fast fashion clothing boutique that provides our customers with the most exclusive, on trend styles, all under $79! Yes! That's right, you read that correctly. NOTHING in our store exceeds $79! This allows us to provide our customers with a cool shopping experience, value and affordability.

We strive to offer our clients a riveting in-store and online shopping experience keeping in mind the cliche we know every women lives for. Visual excellence, superb customer service, and a bill that's too good to be true.

The company's mission is to continue to innovate and pivot within the Canadian retail fashion industry.

Position: Team Lead

Availability: Must be Open / Full Time (Weekdays & Weekends)

Weekly Hours: 8-20 Hours

Responsibilities:

• - Ensure all sales opportunities are recognized and captured by yourself and stylist team
• - Adhere to and execute daily operations, policies, procedure and maintenance
• - Strategically manage the day to day visual aesthetic of the store (mannequins, wall displays, table set ups)
• - Create fun, modern, and engaging environment for customers
• - Challenge and reward stylist team
• - Identify and develop strengths and weaknesses
• - Identify and develop future store leaders
• - Create an active selling and service culture
• - Lead store clientelling
• - Achieve daily, weekly, and monthly sales goals to achieve company profits
• - Manage staffing plan and payroll to maximize sales and meet financial goals
• - Protect inventory and company margins (markdowns, loss prevention, logistics)
• - Train and hold staff accountable
• - Cash handling and deposits
• - Build the Shop 20 Brand digitally, within the store location, and community
• - Represent Shop 20 positively within shopping centre and the community
• - Achieve operational excellence to deliver company profits
• - Execute dress code

Qualifications:

• - Customer Service, Styling and Sales Focused
• - Interactive and Driven
• - An executor
• - High Communication skills
• - High energy
• - Accountable
• - Goal Driven
• - Lead by Example while being team oriented
• - Reliable and punctual
• - Computer/POS Saavy

Commission:

- 2% commission on all individual sales

Job Type: Full-time

Salary: $16.00 per hour

Benefits:

• Casual dress
• Company events
• Flexible schedule
• Store discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Scarborough, ON M1P 4P5: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Retail management: 1 year (preferred)

Work Location: In person